Terms & Conditions

1. Acceptance of Terms Welcome to our website. By visiting or placing an order with us, you agree to be bound by these Terms of Service and our Privacy Policy. These terms apply to everyone accessing our website, including browsers, customers, and content contributors. Please review these terms carefully. If you disagree with any part, please refrain from using our services or placing an order.

2. Proper Use of Website You agree to use our website responsibly and lawfully, without violating any laws, regulations, or rights related to intellectual property or privacy. You must be of legal age in your province or state to make a purchase. Attempting unauthorized access to our system or interfering with website security is prohibited. You agree to provide accurate and updated personal information to facilitate your orders and communication.

3. Service Availability and Modifications We reserve the right to refuse service or restrict access at our discretion. Our website’s features, content, prices, and availability of products may change at any time without notice. Regularly reviewing our Terms of Service ensures you are informed of any changes. We are not liable for any modifications or discontinuations of our website or services.

4. Products and Ordering All orders are subject to product availability. We reserve the right to limit sales quantities or refuse sales to individuals, households, or jurisdictions at our discretion. Prices are shown in Canadian dollars and are subject to change without notice. We may cancel or refuse orders suspected to be fraudulent or unauthorized. Product images on our website are representative only, and actual products may vary slightly.

5. Third-Party Links Our website may include links to external sites for convenience only. We are not responsible for the content, products, services, or practices of these third-party websites. Your use of external websites is at your own risk, and we recommend reviewing their respective terms and privacy policies.

6. User Submissions and Content You are responsible for any comments, feedback, or content you post or submit to us. You agree your submissions will not violate any intellectual property rights or laws, nor contain malicious or harmful content. We reserve the right to edit, modify, remove, or decline to post any content without notice or compensation. You agree to indemnify us against claims arising from your content submissions.

7. Personal Information Your personal information is handled according to our Privacy Policy. Please review it to understand how your data is managed.

8. Website Accuracy and Corrections We strive to keep our website accurate and current; however, errors or inaccuracies may occasionally occur. We reserve the right to correct such errors, update information, and cancel orders resulting from incorrect details without prior notice.

9. Liability and Warranty Disclaimer Our website is provided on an "as-is" basis. We offer no guarantees regarding accuracy, completeness, reliability, or uninterrupted service. We are not responsible for damages arising from your use of our website, including indirect, incidental, or consequential losses. Some jurisdictions may limit the applicability of these disclaimers.

10. Indemnification You agree to indemnify and hold harmless our company, affiliates, employees, and agents from any claims, liabilities, damages, or legal fees arising from your use of the website, violations of these terms, or any content you provide.

11. Entire Agreement These Terms constitute the entire agreement between you and us concerning your use of our website and supersede prior agreements or understandings. Any modifications must be in writing and communicated directly.

12. Waiver and Enforcement Our failure to enforce any provision of these terms does not waive our rights to future enforcement. Waivers must be communicated in writing to be effective.

13. Headings Headings within these terms are for convenience only and do not affect their interpretation.

14. Severability If any provision of these terms is deemed invalid or unenforceable, that provision will be removed without affecting the validity of the remaining terms.

15. Governing Law These terms and any related disputes are governed by the laws of the Province of Ontario, Canada. Any legal actions must be filed in Toronto, Ontario, Canada, and you agree to the exclusive jurisdiction of these courts.

16. Contact Information Questions or feedback regarding our Terms of Service can be directed to: info@meatexpress.ca

Delivery Terms and Conditions

1. Missed Deliveries and Fees If our delivery attempts fail due to circumstances beyond our control, such as unavailable recipients at apartments, condos, or businesses without drop-off options, your order will be refunded minus a $10 restocking and missed delivery fee. To reschedule delivery, you will need to submit a new order.

2. Order Changes and Communication To modify or cancel your delivery, notify us at least 24 hours in advance via phone at 647-961-7865 or email info@meatexpress.ca. Timely notification helps us provide efficient service.

3. Delivery Liability By using our delivery service, you agree to these terms. We are not responsible for charges resulting from your non-compliance. We assume no liability for lost, stolen, or damaged items after delivery to your provided address.